Internship & Volunteer Programs Manager
Internship & Volunteer Programs Manager
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
The Internship & Volunteer Programs Manager coordinates and oversees the Museum’s internship programs (i.e. Traditional and Youth Internships) and long-standing Volunteer Service League (e.g. Youth and Adult Volunteers). This role manages the recruitment, retention, recognition, professional development, and budget process for both programs by working alongside internal stakeholders and external community partners. This role also maintains various databases and provides documentation of program statistics to both Museum management and partners in Advancement to support the Museum’s operations and affirmative action work, in addition to securing additional funding for the programs.
Participate in the Guest Service Program to support the Museum’s commitment to providing our guests and colleagues with a welcoming and comfortable environment:
The Guest Service Orientation (Mandatory)
The Guest Service Experience
Represent the Museum at community events at least eight (8) times per year including recruitment effort and participate in annual events (e.g. career and school opportunity fairs, MOS College Nights)
Supervise a program of up to ~200-250 active volunteers, any Volunteer/Internship Office paid staff/interns or unpaid volunteers, and oversee the onboarding of up to ~80-120 interns annually
Maintain, develop and distribute program budgets and funding allocations
Distribute and oversee the spending of approximately $75,000 worth of internship grant/endowment funds and approximately $27,000 for the Volunteer Service League annually.
Liaison with approximately 25 departments / 30 supervisors for placements
Review, process, and code approximately 3,000 applications per year
Create and report out on weekly recruitment statistics and biannual affirmative action data
Organize and execute annual recognition event(s) (e.g. Annual Meeting and Appreciation Event)
This position is full-time, Monday-Friday, 9am-5pm.
Senior Director, Culture & Belonging
Post high school course work, technical degree, associate’s degree, business or vocational certificate.
3 or more years of volunteer or internship program coordination or management experience.
Demonstrated communication skills, both written and oral, over the phone, email and in person..
Demonstrated organizational skills.
Demonstrated Microsoft Office skills, including Word, Excel (spreadsheets organizing data, creating reports analyzing data), and PowerPoint.
Demonstrated experience managing multiple tasks simultaneously and shifting priorities while maintaining attention to detail.
Experience overseeing budget and allocating funds appropriately.
Demonstrated program management experience.
Previous experience acting as a representative for a program externally and internal.
Exempt (Salaried). $61,000-66,000 / year
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.